Help & support

Help with postage accounts, sending remittances, paying for postage and more.

Find help and support for your product or solution. 

Access information on Royal Mail Tariff Change 2023.

From the 1st of January 2023, Royal Mail will no longer accept mail from customers who use standard (i.e. non-Mailmark) franking machines. 

Royal Mail will be removing the use of coloured adhesive labels used for Special Delivery Guaranteed® and Royal Mail Signed For® products from November 1st, 2022.

Information on how to update your address with us.

Sign up, log in or explore the benefits of MyQuadient. 

Get help or order envelopes, stationery and more!

Get help with an existing slogan or order a new one. 

View our frequently asked questions on sending franked mail.

Read our sending Royal Mail parcels to EU destinations FAQs.

View our other remaining frequently asked questions.