Support for your Quadient product

Submit a support request.
For faster service, please call 1.800.636.7678 or sign in to your Myquadient account to request help with:
Billing and Invoices
Supply Questions
Postage Funding Issues
Rate Updates
Repair or Technical Service



Please note that email is the preferred method of contacting our support team – offering the fastest and most accurate way to create a support ticket and initiate contact with the support team.
Whether you choose Standard or Platinum support, we’ve got you covered
Standard support offers you access to expert technical support during regular business hours, eastern standard time, while platinum offers extended regular support and after hours’ support for critical priority cases.